Transfer Lock & Auth Code
We get the registrar lock removed and the authorisation code (EPP code) issued by the current registrar, which some make deliberately hard to find.
Domains end up scattered. One registered by the first web developer, one bought by a marketing agency for a campaign, one sitting in an ex-employee's personal account with his Yahoo ID. Each renews at a different time, through a different login, and every year somebody panics about one of them. Moving them to one account in your company's name sorts this out for good.
We handle the transfer steps, keep DNS and email working throughout, and help recover domains where the original registrant has gone quiet or simply refuses to hand them back.
Codes, locks, waiting periods and the DNS in between.
We get the registrar lock removed and the authorisation code (EPP code) issued by the current registrar, which some make deliberately hard to find.
Every DNS record copied before the transfer starts, so the website, email and verification records keep working the whole time.
MX, SPF and DKIM records checked twice. A transfer that breaks email for two days is a failed transfer, as far as we're concerned.
A domain recently registered, transferred or with changed owner details usually can't move for 60 days. We check this first and plan around it.
Domains stuck in an old vendor's or ex-employee's account recovered through negotiation or the registrar's dispute and identity process. Slow, but often possible.
All your domains listed in one place, with owner, expiry date and where DNS is hosted, shared with you.
Your company as the owner, always.
DNS copied before anything moves.
Most failed transfers we fix were started with good intentions. Someone requested the auth code, moved the domain, and didn't realise the old registrar was also hosting the DNS. The moment the transfer completed, the old DNS went away and so did the website and email. The fix is simple: copy the DNS zone first, or keep nameservers unchanged until the transfer settles.
Recovering a domain from an unhelpful old vendor is a different matter. It needs patience, a polite but firm email trail, documents proving the business owns the name, and sometimes the registrar's formal process. Starting months before renewal makes all of this much easier.
We write to the previous registrar, agency or freelancer on your behalf, so you're not caught in awkward back-and-forth.
Registrant name, organisation and email updated to your company, with a business email you control.
Most transfers include a year's renewal, and we align expiry dates where it makes sense.
Transfer and renewal billed in your company name, with a proper GST invoice for your accounts.
Written into the proposal before we start, so nothing is left to memory later.
Transfer My DomainNo surprises midway. You always know what stage the work is in.
We look up each domain's registrar, expiry date, current owner details and whether a 60-day lock applies. Domains close to expiry get looked at first.
For each domain we decide the route: a straightforward transfer, owner details correction first, or a recovery process if the old account holder isn't cooperating.
The complete DNS zone is copied and recreated where needed, so the website and email won't depend on the old registrar after the move.
Lock removed, auth code entered, transfer started. We follow up on approval emails, which often land in an inbox nobody checks anymore.
Once the transfer completes, we test the website and mail, update ownership details, and add the domain to your renewal calendar.
Straight answers to what clients ask us in the first meeting.
All FAQsAn auth code, also called an EPP code, is a password the current registrar issues to prove you're allowed to move the domain. It's usually in the domain settings of your registrar account. Some registrars only email it to the registered contact address, which is a problem if that address is old. We help either way.
They shouldn't, if the DNS is handled correctly. Problems happen when the old registrar was also providing DNS and that stops after the move. We copy every record beforehand and confirm where nameservers point, so the transfer happens in the background without visitors or staff noticing.
Most registrars apply a 60-day lock after a new registration or a previous transfer, and often after the owner's details are changed. It's meant to protect against domain theft. There's no way around it, but you can still change DNS and use the domain normally while you wait.
Start by collecting proof that the business uses the name: invoices, trade licence, GST registration, old emails about the domain. We then contact the developer formally and, if needed, approach the registrar with that evidence. It can take weeks, and outcomes vary by registrar and extension, so the earlier you begin the better.
The basic steps are similar, auth code, lock removal and approval. Timelines and some rules differ by extension and registry, and a few country extensions use their own processes entirely. We check the specific rules for your domain before starting, so there are no surprises halfway through.
Send us the domain name. We'll check where it sits and what it takes to move it.
Prefer email? Write to hello@m9itcs.com